Tip: If you have registered after 8 May 2006, or have logged in recently, your username will be your email address.
Otherwise you can have the details emailed to you. You'll need your customer account number which you can find at the top of a invoice or statement.If you need your PIN, we can email it out to you. You'll need your customer account number id which you can find at the top of a invoice or statement.
Alternatively, for any of the above queries, please call Customer Service free on 0800 555 444 (Monday-Friday, 8.00 am-7.00 pm; Saturday, 9.00 am-1.00 pm).
To ensure a strong level of security, you will be asked to answer some questions about your account before receiving your log in/activation details.